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How do I access my wallet if I have forgotten the password?

How do I access my wallet if I have forgotten the password?

Updated 4 months ago

Don't worry if you have forgotten your Pocket password, you can always recover a wallet using its seed phrase. The following steps will help you to recover your wallet in a new Pocket.

First, press the "Add Pocket" button on the welcome screen to begin creation of a new Pocket.

Add a new Pocket

You will be asked if you would like to create a new wallet or restore an existing wallet. To recover an existing wallet, choose the "Restore Wallet" option.

Restore wallet in a new pocket

You will then be asked whether you would like to recover a 12 or 24 word seed phrase wallet. On selecting the appropriate length for the seed phrase that you have, you will be prompted to enter your seed phrase. Make sure to enter your seed phrase in the correct order, then press the "Recover Wallet" button.

Restore a wallet using 12 word seed phrase

The final step would be to enter and confirm the password you would like to use for your new Pocket.

Note that after recovering a wallet it may take a moment for your asset balances to appear, as they will need to sync with the blockchains. Also, if you had previously added any custom tokens, you would need to add them again to view them in the wallet.

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