Information We Collect
We may collect information in two possible ways, either provided by you, or automatically collected by us. We are not interested in any other information apart from what is required and absolutely necessary for us to provide our services and support to users of those services.
Personal data, or personal information, means any information that allows us to identify an individual, such as personal information from when you contact us, an email address or phone number. It does not include data where the identity has been removed (anonymous data).
While you use our Services, you may be asked to provide us with certain personally identifiable information so that it can be used to contact or identify you.
If you have provided your email address you may be contacted with newsletters, other marketing materials or information that may interest you. If you wish to not receive any of these you can opt out by using the unsubscribe link provided in any newsletter or promotional email we have sent or by contacting us directly.
Aggregated or anonymous data refers to any data or information that does not reveal your identity, either alone or when combined with any other information available to anyone. We may share or disclose aggregated/anonymous data with service providers or with other entities we conduct business with.
Additionally, we may anonymise personal data by removing information such as your email, name or other data that makes that data personally identifiable to you. We may also combine anonymous information we receive about you with data from other visitors to help us understand and improve our Services.
We generally use aggregated/anonymous data to understand how our Services are used. We may use data to analyse usage patterns, statistical data or demographics for a more broad view of our users to improve our Services.
We may automatically collect usage data whenever you visit our Website or use our Services either by desktop or mobile device.
Usage data is information about how you use our Website and Services and may include information such as your IP address (to determine your country), browser type and version, the pages of our Service that you visit, time zone setting, country, the time spent on those pages, operating system, unique device identifiers, and other none personally identifiable data, to analyse usage statistics in order to offer the best possible Services and to have a more broad understanding of usage patterns to make improvements to our Services. This information may be obtained by Us or through third-parties.
Use of Data
Our primary purpose in collecting personal data is to enhance our Services and provide you with the best experience. We may use the collected data for various purposes:
- To provide and maintain our Services;
- To provide customer support, respond to your comments, questions, or issues related to bugs or errors with our Services;
- To monitor the usage of our Services;
- To gather analysis so that we can improve our Services;
- To detect, prevent and address technical issues;
- To send you information, news, special offers and other marketing materials about goods, services and events, available through our Services, which are similar to those that you have already purchased, enquired about or subscribed to, unless you have opted to not receive such information;
- Other internal business purposes;
We may use two types of cookies on our Website, session cookies and persistent cookies:
- Session cookies are temporary cookies that remain on your device until you close your web browser.
- Persistent cookies are stored on your hard drive until you delete them or they reach their expiry date.
We may use two types of categories of cookies:
- First party cookies, these are our own cookies set by our Website, controlled by us and used by us to recognize your computer or mobile device when it visits our Website.
- Third-party cookies, these are cookies served by third-party service providers on our Website to allow them to recognize your computer or mobile device and to deliver the services they are providing.
We mainly use Analytics and Performance Cookies to collect information and statistics about traffic to our Website to improve our Services and to have a more broad demographic view of our Users. The information gathered is generally aggregated and anonymous and it may include pages visited, amount of time spent on the Website, the type of browser software used, the operating system used, the date and time you visited, the country from where you visited the website and other non-personally identifiable traffic data.
Depending on your browser, further information can be obtained via the following links:
Third-Party Service Providers
We may employ third parties to facilitate Services, to provide services on our behalf, to perform Service-related services or to assist us in analyzing how our Services are used.
This means certain features We have integrated, including but not limited to, exchanging, news, transactions and coin stats may rely on third-party services, these third-parties may collect personal data about you, including but not limited to, wallet data, location and usage/aggregated data. All third-party services are governed by their respective Terms of Service and Privacy Policies and We have no control over and assume no responsibility for the content, policies or practices of any third-party websites or services.
We may also use third-party Service Providers to monitor and analyze the use of our Services such as Google Analytics.
We use Google Analytics only to understand how users use our Services and to improve our Services to offer the best experience. Google will use the data collected to track and monitor the use of our Services to compile activity and usage reports.
You can find more information on the privacy practices of Google here:
If you would like to prevent the use of Google Analytics you can find more information here:
Do Not Track Signals
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) may be configured to send "Do Not Track" (DNT) signals or make use of a similar feature that signals to websites that a visitor does not want to have his/her online activity and behaviour tracked. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, We currently do not take action to respond to DNT signals.
For more information about DNT signals, visit http://allaboutdnt.com/
Sharing of Personal Data
We may share your Personal information to our employees, contractors, agents, service providers and anyone else who help with parts of our business operations (“Agents”) to enable them to perform certain services or tasks for us and are obligated not to disclose or use it for any other purpose.
We may share or disclose aggregated or anonymized data with service providers or with others for their own uses, including but not limited to potential third-parties we may conduct business with.
We may share Personal information to other entities when we do a business transaction, or negotiate a business transaction, involving the sale or transfer of all or a part of our business or assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. These transactions can include any merger, acquisition, financing, bankruptcy proceeding or going through some other change of control.
We may share data about you with law enforcement, other government officials or other third parties to comply with laws or if required for any lawful requests and legal procedure.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have rights under the data protection laws (GDPR) in relation to your personal data:
Right to access
Whenever made possible, you may request personal data that we hold about you, by contacting us.
Right to rectification
You have the right to have your information rectified or updated if that information is inaccurate or incomplete.
Right to data portability
You have the right to request that we provide a copy of the information we have on you in a structured, commonly used, and machine-readable format.
Right to erasure
In certain situations you have the right to request erasure of your personal data, for example if personal data we hold about you is no longer required for the purposes it was collected for or is incorrect, you may request that we erase your data.
Right to object
You have the right to object processing of your personal data where any new processing of your Personal Data that we may carry out is beyond the original purposes, or if we are processing your personal data for direct marketing purposes such as newsletters, which you can unsubscribe from at any time using the unsubscribe link at the bottom of a previously received newsletter email or by contacting us.
If you wish to exercise any of these rights, please contact our support. When contacting us please make clear what personal data is concerned and which of the above rights you are contacting about. We will try to comply with your request as soon as reasonably possible, usually within one month of your request. Occasionally it could take us longer than a month if you have made a number of requests.
We may need to verify your identity for your protection, this is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response and any request must come from the email associated with the request.
The security of your data is important to us and we are committed to making sure your information is protected. We use reasonable organizational, technical and administrative measures, along with securing all connections with industry standard transport layer security within our organization. Unfortunately, no method of transmission over the Internet, or method of electronic storage is 100% secure.
While we strive to use acceptable means to protect your Personal Data, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data, through events, including but not limited to hardware or software failure, internet or wireless connection, emails or unauthorized use. Any information that you provide to us is done so entirely at your own risk.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of providing customer support, reports or suggestions and to comply with relevant laws. To dispose of personal data, we may anonymise it, delete it or take other appropriate steps.
If you uninstall the Infinity Wallet from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain our Services or to comply with relevant laws.
International Data Transfer
Your information, including Personal Data, may be transferred to, stored at and processed by us outside the country in which you reside, or under other governmental jurisdiction, where the data protection and privacy laws may differ or not offer the same level of protection as those from your jurisdiction.
Links to External Sites
Our services are available only to people who can form a legally binding contract with us as per the applicable laws. Protecting the privacy of young children is especially important.
Our Services are not targeted towards children, and We do not knowingly collect or solicit personal information from anyone under the age of 18, or knowingly allow such persons to use our Services.
Mergers and acquisitions
In case of a merger or acquisition, we reserve the right to transfer all the information, including personal data, stored with us to the new entity or company thus formed.